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Availity - Your Health Information Network

Verify eligibility and benefits, request authorizations and referrals, submit claims, check claim status and more – all online and at your fingertips. Availity is our trusted information exchange partner enabling the movement of business and clinical information in real-time. Learn more about the administrative, clinical and financial self-service tools available to you.

Availity integrates and manages the clinical, administrative, and financial data our customers need to fuel real-time collaboration amongst providers, health plans, and patients in a growing value-based care environment. Through a suite of dynamic products built on a powerful, intelligent platform, Availity addresses common communication challenges by facilitating more meaningful interactions among healthcare stakeholders. The result? A richer, more transparent exchange of information across the healthcare ecosystem—reducing waste, supporting cost and quality goals, and improving outcomes.

Availity conducts one-hour training using web and phone conferencing tools, allowing you to attend using the Internet and your phone. Availity refers to these training sessions as "webinars." Live webinars require registration and are offered on a scheduled basis.

In a live webinar, you can view the trainer's actions in the application and hear instructions as the trainer demonstrates how to submit transactions in the Availity Health Information Network. At the end of the webinar, the trainer offers a live question and answer period.

Live Webinar Registration

For registered Availity users, login on the Availity website, then click on Get Trained in the top global navigation bar to view the current Availity Webinar Schedule and register for a specific session.

On-Demand Webinars

On-demand webinars are recorded training session that you can access anytime. They do not require registration. For questions about webinars or other Availity services call 1-800-282-4548 (AVAILITY).

Process eligibility and claims now

The administrative solutions offered through Availity help you process eligibility and claims data immediately. With Availity you can swipe a member’s ID card through CareRead® and automatically populate the system with the member’s information. Once you are in the system, you have the ability to:

  • Check Eligibility and Benefits
  • Request Authorizations and Referrals
  • Submit a Claim
  • Process a Real-Time Claims Adjudication
  • Check a Claim Status
  • Appeal a Claim Electronically
  • Reconcile Claims

To learn more about the administrative solutions available to you, visit the Availity website.

Make more informed clinical decisions

Through Availity’s Patient Care Summary® you have the ability to access two years of a patient’s health care claim information from multiple payers. This clinical information can complement your medical records and be viewed at the point of care for more informed health care decision-making. You’ll receive care reminders from us to help you identify opportunities to improve the health of your patient. Learn more about our self-service tools through the Provider Manual or login on the Availity website.

Process and receive payments

Through Availity you can process patient payments, receive claim payments and receive electronic remittance advice all online.

Check financial responsibility

Patient Cost Estimator is an innovative tool in Availity that enables you to determine an estimate of a Florida Blue member’s financial responsibility in real-time. You can access the member’s out-of-pocket responsibility whenever they need it–prior to a visit, at the point of service or after they check out.

Receive claim payments

You can choose to receive your claim payments through electronic funds transfer (EFT). These funds will be directly deposited into your bank account much faster than by check.

Receive electronic remittance advice

Receive your 835 electronic remittance advice through your Availity mailbox. Learn more about how to register for this service. To learn more about these solutions visit the self-service tools section of the Provider Manual or register on the Availity website.